Cancellation Policy

If you need to cancel your booking, please contact Ingrid on We do need to receive your cancellation in writing.

Depending on how early you cancel your booking we will refund the following amounts:

Full refund if you let us know 13 weeks or more before your booking.

50% refund if you let us know 8-12 weeks before your booking.

No refund with less than 8 weeks notice.

Refunds will not be issued to anyone who, once in residence, decides to shorten their stay.

We reserve the right to re-let rooms if the full balance of your accommodation is not paid at least 30 days prior to your check in date.

If extenuating circumstances do occur, refunds will be at the discretion of the Snowbird committee.

An administration fee of $50 will apply to all cancellations.